“Marc at Diverse Networks is very easy to work with”
“…I called Marc for help in finding better rates and faster internet speeds and he returned my call with 2 different competitive quotes. I selected one of the providers and Marc handled the coordination and installation. Mark and his staff were a pleasure to work with. Besides providing me better rates and faster internet speeds, the process was simple and flawless from my point of view.”
Robert Lavoie
Production Manager
Puritan Press, Inc.
“I only write letters of recommendation for a small select group of companies”
“As the President of FIA Inc. I am pleased to write this letter of recommendation for Diverse Networks. I only write letters of recommendation for a small select group of companies. Diverse Networks fall into that select category. As a sales company, FIA depends highly on our phone and data systems. If our systems are down it costs our business sales dollars and credibility. I am happy to say that since the start of doing business with Diverse Networks, we have not experienced any support problems whatsoever. I can confidently state that any company that chooses to do business with Diverse Networks will experience a solid professional business relationship.”
John T. Teller
President
FIA, Inc.
“To say that we saved a lot of money is an understatement”
“As Vice President of Turning Point, Inc., it is my responsibility to ensure that we are paying the best possible price for all outside services. When it came time to upgrade our phone system, our phone vendor introduced me to Marc Saulnier, President of Diverse Networks. To say that we saved a lot of money is an understatement. Turning Point, Inc. upgraded to a new T-1, ported all of our phone lines to Windstream and year one saved $972.00. In year 2 we saved an additional $362.00, and last year another $226.00. Not only did we save money but we completely upgraded our services. Marc and his staff are always there to answer any questions at any time. Over the past three years, Marc has continued to monitor our phone services and lets us know if we need to make changes to save money or increase speed.”
Michelle Ault
Vice President
Turning Point, Inc.
“I highly recommend Diverse Networks”
“When our phone and T1 expenses continued to soar with our old provider and a system upgrade became necessary to bring e-commerce capability to our customers, we quoted several firms. Mark and Tracey presented the best plan with the most affordable solution. The transition was substantial as we have eighteen locations throughout Maine and New Hampshire. Tracey was with us every step of the way, facilitating the transition to Bay Ring Communications, and Marc assisted with escalations and sifting through the bills as we transitioned from our old provider. We completed the transition after several months of effort with Diverse Networks, and now have a viable network that will take Stratham Tire well into the future…. with substantial monthly savings. I highly recommend Diverse Networks. Marc and Tracey designed a solution that was perfect for us.”
Denise Littlefield
Operations Manager
Stratham Tire, Inc.
“Our cost savings exceed 30% per year from our previous provider”
“I would like to take the time to say thanks for the services Diverse Networks has presented and implemented in our call centers at American Customer Care. American Customer Care is a 24 x 7 outsourced contact center, located in 12 sites across the United States of America. We offer any and all types of customer service from basic outbound calling campaigns to high-level customer service for some of the top 500 companies in the U.S. American Customer Care was looking to replace our WAN. After supplying us with multiple quotes from multiple vendors, we were able to pick the perfect match. Not only did our cost savings exceed 30% per year from our previous provider, the process from start to finish was simply top-notch. Diverse Networks has the best customer service team I have dealt with over the past 15 years of managing my company’s voice and data networks.
I am pleased to say that Diverse has now been given the opportunity to quote on our voice services. We have special needs that most providers just won’t touch. Diverse has already contacted multiple vendors that will customize to our needs. If you are in need of a one-stop shop for all of your voice and data needs, Diverse Networks has relationships with just about every carrier out there. When you choose Diverse, you are getting the best available services period!”
Ron Frisk
IS Director
American Customer Care
“Your proposal was extremely accurate and produced the savings that you promised”
“I wanted to write a letter of appreciation to you for your management of the changeover to First Light Communications, Comcast, and MetTel. During the initial phase of this project, you uncovered many areas in which we could cut costs while upgrading our services at the same time. Your proposal was extremely accurate and produced the savings that you promised. I also want to thank you for your follow-up regarding the bill review process. We appreciate the fact that you delivered what you promised. As the IT Manager I’m counted on to handle locations from Maine to Massachusetts and utilizing Diverse Networks has helped a great deal. Your recommendations were solid choices and your support staff has been very responsive throughout the entire process. Finally, I would like to thank you for always returning my calls, especially when we’ve experienced problems. I’ve been in telecommunications for a long time and realize that there are always issues, especially with a large company, and value working with a company that accepts responsibility and handles those problems when they do arise.”
Rich Picone
IT Director
McGovern Automotive Group
“They have helped us immensely with organizing all of our accounts”
“Diverse Networks has been an invaluable tool for our company. We can always count on them to get the job done quickly and correctly. They have helped us immensely with organizing all of our accounts and managing them cost-effectively.”
Tim Hogan
Lupoli Companies
“When we had billing trouble you guys stepped up quickly to get it resolved”
“Marc and yourself did a great job assisting us with the project. It was very helpful having you guys reach out to all the different providers and compare quotes. Once we chose a provider the process of signing and deploying went very smoothly. When we had billing trouble you guys stepped up quickly to get it resolved. I would recommend your services to any business seeking a new ISP. Thank you again for your help!”
Brett Gonzales
System Administrator
Fulfillment America, Inc.
“Their expertise and promptness have made our dealings… seamless”
“Diverse Networks has been a valuable asset for the Greenwood Center over the years. Their team has helped us coordinate between our service provider and hardware providers on several occasions. Their expertise and promptness have made our dealings with Bay Ring and Total Asset Solutions seamless. Diverse Networks has always taken the time to explain the options available for whatever process we are working on and helped us cut costs as well. We look forward to continuing our working relationship in the future.”
David Harmon
Front Office Manager
Greenwood Center
“Tracey and Marc were crucial during the build-out of our new office”
“Tracey and Marc were great to work with and I can’t thank them enough for their efforts in helping set up our internet and phone systems. We are an investment real estate sales firm that relies heavily on technology and communication is an essential component of our business. Tracey and Marc were crucial during the build-out of our new office. They worked with us one-on-one to customize a system that would allow us to continue to expand our workforce with very little effort on the technology end.”
Dennis Kelleher
Marcus & Millichap
“Excellent customer service is not extinct; it is alive and well at Diverse Networks”
“I want to start by saying excellent customer service is not extinct; it is alive and well at Diverse Networks!!! Community Bridges has been very fortunate to work with Diverse Networks for a number of years. Over those years the agency has grown and evolved and with it so have our telecommunications needs. We have always found you to be extremely attentive and responsive, answering all our questions with insightful knowledge and the level of detail we appreciate. In addition, Diverse Networks has consistently managed to present us with a range of options that meet our requirements and budget. When we encounter any issues, Diverse Networks has always been there to assist us in getting things resolved promptly and with minimal interruption to daily operations. We feel at ease knowing we can depend on Diverse Networks in our time of need. As always, thank you Marc and Tracey for everything you do! We look forward to many more years of working together.”
Khalil Blanchette
Technical Project Manager
Community Bridges
“Diverse Networks was able to consolidate our vendors and create umbrella accounts”
“Having a single point of contact (SPOC) for any organization with multiple remote locations is the answer to telephone, ISP, and TV cable vendor management. Diverse Networks LLC has been the answer to our SPOC solution. Diverse Networks was able to consolidate our vendors and create umbrella accounts. This helped to consolidate the number of invoices, it also helped when support services were required. There is nothing worse than trying to find an account number in the middle of a crisis, having Diverse Networks on my team eliminated stressful situations of having only one number to call. I recommend the team at Diverse Networks.”
Anthony Castaldo
IT Director
Chestnut Hill Realty