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Paetec NOC Escalation List |
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First Contact: |
Network Operations Center
Repairs & Maintenance
1-877-340-2555
Please call (866) 432-0662 after 10PM EST for repairs and maintenance.
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Network Operations Center (NOC)
Escalation List
1-877-340-2555
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Level 1 Escalation: |
Dan Moore
NOC Supervisor
(585) 340-2916 Office
(866) 432-4662 Cell |
Jason White
NOC Supervisor
(585) 340-2971 Office
(866) 594-4838 Cell |
Shawn Nichols
NOC Supervisor
(585) 340-2521 Office
(866) 432-9662 Cell |
Level 2 Escalation: |
Jason Elston
NOC Manager
(585) 340-2841 Office
(800) 613-1249 Cell |
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Level 3 Escalation: |
Jim Manetta
NOC Director
(585) 340-2632 Office
(877) 500-5920 Cell |
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