I wanted to write a letter of appreciation to you for your management of the changeover to PAETEC Communications.

During the initial phase of this project you uncovered many areas in which Group One could cut costs while upgrading our services at the same time. Your proposal was extremely accurate and produced the savings that you promised. I alos want to thank you for your follow up regarding the bill review process. We appreciate the fact that you delivered what you promised.

As the IT Manager I'm counted on to handle our entire Northeast Region and utilizing Diverse Networks has helped a great deal. Your recommendation of PAETEC was a solid choice and their support staff has been very responsive throughout the entire process.

Finally, I would like to that you for always returning my calls, especially when we've experienced problems. I've been in telecommunications a long time and relize that there are always issues, especially with a large company, and value working with a compay that accepts responsibility and handles those problems when they do arise.

Rich Picone
IS Director Northeast Region
Group One Automotive