I wanted to write a letter of appreciation to you for your management of the changeover to PAETEC Communications.
During the initial phase of this project you uncovered many areas in which Group One could cut costs while upgrading our services at the same time. Your proposal was extremely accurate and produced the savings that you promised. I alos want to thank you for your follow up regarding the bill review process. We appreciate the fact that you delivered what you promised.
As the IT Manager I'm counted on to handle our entire Northeast Region and utilizing Diverse Networks has helped a great deal. Your recommendation of PAETEC was a solid choice and their support staff has been very responsive throughout the entire process.
Finally, I would like to that you for always returning my calls, especially when we've experienced problems. I've been in telecommunications a long time and relize that there are always issues, especially with a large company, and value working with a compay that accepts responsibility and handles those problems when they do arise.
Rich Picone IS Director Northeast Region Group One Automotive
Coed Sportswear, Inc.
Thank you so much for your tireless efforts in making the transition for our telecommunications. Although the transistion wasn't as seamless as we had all planned, your outstanding service and attention to detail shone through. It was great to know that you were there every step of the way. We look forward to continuing to work with Diverse Networks in the years to come. On behalf of the entire Coed Sportswear team, we thank you
Denise Rybinski Coed Sportswear, Inc
Turning Point Inc
As Vice President of Turning Point, Inc., it is my responsibility to ensure that we are paying the best possible price for all outside services. When it came time to upgrade our phone system, our phone vendor introduced me to Marc Saulnier, President of Diverse Networks.
To say that we saved a lot of money is an understatement. Turning Point, Inc. upgraded to a new T-1, ported all of our phone lines to Patec and year one saved $972.00. Year 2 we saved an additional $362.00, and last year another $226.00. Not only did we save money but we completely upgraded our services.
Marc and his staff are always there to answer any questions at any time. Over the past three years, Marc has continued to monitor our phone services and lets us know if we need to make changes to save money or increase speed.
Michelle Ault Vice President
Bernier Insurance
Mark was very helpful during the original contract period, and was successful in saving us money on our total monthly communication expenses.
When problems came up during the transition period, I found Mark and Tracey both eager and willing to help us resolve our issues in a timely fashion.
