PO Box 4243
P: (877) 643-6552 |
I wanted to write a letter of appreciation to you for your management of the changeover to PAETEC Communications.
During the initial phase of this project you uncovered many areas in which Prime Motor Group could cut costs while upgrading our services at the same time. Your proposal was extremely accurate and produced the savings that you promised. I also want to thank you for your follow up regarding the bill review process. We appreciate the fact that you delivered what you promised.
Read more...Dear Marc,
I would like to take the time to say thanks for the services Diverse Networks has presented and implemented into our call centers at American Customer Care.
American Customer Care is a 24 x 7 outsourced contact center, located in 12 sites across the United States of America. We offer any and all types of customer service from basic outbound calling campaigns to high level customer service for some of the top 500 companies in the U.S.
American Customer Care was looking to replace our WAN. After supplying us with multiple quotes through multiple vendors, we were able to pick the perfect match.
Read more...When our phone and T1 expenses continued to soar with our old provider and a system upgrade became necessary to bring e-commerce capability to our customers, we quoted several firms. Marc and Tracey presented the best plan with the most affordable solution. The transition was substantial as we have eighteen locations throughout Maine and New Hampshire. Tracey was with us every step of the way, facilitating the transition to Bay Ring Communications, and Marc assisted with escalations and sifting through the bills as we transitioned from our old provider. Read more...
Voice, Data and Internet Services
If it is determined our customers are over-paying for circuits or are under-serviced, we can assist them in securing alternate services from other carriers that will meet their needs. We will assist in the cutover of any circuits we secure for our customers by being present at no extra charge when these services are cutover.
We represent a wide array of telephony service carriers and resellers on both the retail and wholesale levels. On the voice side, with our ability to leverage our strong relationships in the industry we provide local and long distance phone services, switched, dedicated and toll-free services, T1 , PRI, measured and unlimited business lines, including but not limited to services from AT&T, Broadview Networks, DSCI, MCI, Global Crossing, Verizon, Quest, Savvis, Sprint, Time Warner, TNCI, and XO. On the Data side of the house we provide WAN, MPLS, IP VPN, or private lines. Diverse Networks LLC. customers are provided with the appropriate co-location and Web hosting solutions their companies need. High-speed Internet services provided include DSL, T1. T3. Integrated T1 and PRI’s, as well as burstable T1’s and T3’s. |
